Privacy Policy

1. Introduction

This Privacy Policy explains how Ravindra Group of Companies (“we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you visit our website or use our services.

2. Information We Collect

• Personal Information: Name, email address, phone number, shipping address, and payment details when you place an order or contact us.
• Usage Data: Information about how you use our website, including IP address, browser type, device information, and pages visited.
• Cookies: We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can manage cookie preferences in your browser settings.

3. How We Use Your Information

• To process orders, payments, and deliver products or services.
• To respond to your inquiries, feedback, or customer support requests.
• To improve our website, products, and services based on user behavior and feedback.
• To send you updates, offers, or newsletters (you can opt out anytime).
• To comply with legal obligations and protect our rights.

4. Sharing Your Information

• We do not sell or rent your personal information to third parties.
• We may share information with trusted partners (such as payment processors, delivery partners) only to fulfill your orders and improve our services.
• We may disclose information if required by law or to protect our rights, users, or property.

5. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure.

6. Your Rights & Choices

• You can access, update, or correct your personal information by contacting us.
• You may opt out of marketing emails at any time using the unsubscribe link.
• You can disable cookies in your browser, but some features of our site may not work properly.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us for prompt removal.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date. Please review this policy periodically.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us.